Secondary Glazing FAQs - Arctic Glaze Ltd

Secondary Glazing FAQ's

What additional noise insulation does secondary glazing provide?

Secondary glazing is commonly recommended to reduce noise entering your home. You will often see a noise reduction of up to 80% – this can be the equivalent of 54 decibels. For homes with severe noise issues, we would often recommend the installation of 6.8 or 10.8 acoustic laminated glass. This glass is specifically designed to reduce noise from close by vehicles.

Can secondary glazing reduce heat loss?

Secondary glazing acts as a second barrier that reduce heat loss by as much as 65%. The installation will prevent cold draughts entering your home and make rooms feel warmer. For optimum thermal efficiency we recommend the installation of Low-E glass, this type of glass has a microscopic coating that is designed to reflect heat back into the room.

How close to the primary window does the secondary glazing need to be?

For optimum acoustic performance, we would recommend installing the secondary glazing system up to 150mm away from your primary window. If this isn’t possible, we would advise a thicker glass specification as this would have a greater impact upon preventing noise from entering your home. To provide enhanced thermal insulation, we suggest that the secondary glazed system is installed as close to the primary window as possible. This installation method creates a smaller air cavity that can effectively reduce heat loss.

Is secondary glazing available in multiple colours?

Our aluminium frames are powder coated making them easy to clean and are available in over 200 RAL colours. Secondary glazing that is finished in white is the most cost-effective option. If you want grey, black, brown or a different coloured option, you would expect to see a 10% – 15% uplift in price. Secondary glazing is installed as standard with a white UPVC finishing trim. For coloured windows you can select the UPVC white finishing trim or for an additional charge a painted timber trim.

Can secondary glazing be installed within listed buildings? do I need planning permission?

Secondary glazing can be installed within Grade I and Grade II listed buildings however, we would always recommend that you speak with your local authority or local conservation officer. In some cases, you may require listed building consent where we can provide images and evidence of previous installations which will show the style of secondary glazing you require. Alongside this we can provide technical drawings for you to share with your local authority prior to installation.

Do you install within my area?

Yes… We operate across the whole of the United Kingdom.

Do you install primary windows and doors?

Alongside providing specialist secondary glazing installations we often install a range of products including, Composite doors, uPVC, Timber and aluminium windows. Please speak with us for more information on the additional product ranges that we supply.

What lead-times do you provide?

Once your initial order is placed, we typically install within 10 – 15 working days. We can install on all weekdays and where required weekends

Reviews from our Customers

We pride ourselves on delivering exceptional customer care and a slimline Secondary Glazing product that is designed to reduce heat loss and increase acoustic insulation. We are proud to share our Google reviews and customer feedback.

     EXCELLENT  
     Based on 100 reviews 
    
 
 
   
 
 
        
   Barbara Parsons 
 12/09/2024
 
 
 Trustindex verifies that the original source of the review is Google. We had Artic Glaze Limited come and install secondary glazing to 7 windows this week, they were amazingly  Efficient, cheerful and polite ,explaining   everything to us step by step advised  us what to do and what not to do. We are so pleased, home is much warmer. We will recommend ""  Artic glazing  company "without hesitation to everyone in need of this service. Also they cleaned up so well, taking all the remaining packaging ,etc:, with them for recycling. Thank you Artic  Glazing ,Jonathan and Bob .it was a pleasure to  meet you. Our regards to Louise.
Barbara and Barry Parsons.
  
 
       
   James Sykes 
 07/09/2024
 
 
 Trustindex verifies that the original source of the review is Google. Initially finding them on a Google search, I simply cannot fault the service and product from Arctic Glaze.  We have struggled for sixteen years to decide what to do with our Edwardian bay windows including stained glass panels in our Newcastle home - replace with wood (too expensive and actually look a bit bland) or with plastic (lose any tradition or character).  We now have the best of both worlds - our beautiful windows fully intact, but the secondary glazing meaning we shouldn't freeze through the winter months.  And the way Jonathan has fitted them - a piece of absolute craftsmanship and attention to detail, integrated into the existing frames in a way we couldn't have imagined or dared hope for.  Jonathan and Louisa have been patience personified - our decision took months of to and fro emails, and no question was unanswered or swerved.  And Jonathan was a pleasure to have in the house when fitting, explaining everything, making sure I knew what was happening and when, and so respectful of leaving the house around him better than when he arrived.  We are based in Newcastle many miles from their base, so we could quite easily have been filed in the "too hard" pile many months ago.  This is my first - and probably last - Google review which is testament to how happy we are.  Simply brilliant.
  
 
       
   Alan Smith 
 21/08/2024
 
 
 Trustindex verifies that the original source of the review is Google. Thanks to Jonathan and Louisa. We bought 8 secondary glazing windows ( we thought two of them may be impossible to do, but not for Jonathan). Surveying, quoting, planning to final installation was flawless.
The quality of the materials are top notch, with a perfect colour match. Rooms are already much quieter and I have high expectations of the special Pilkington thermal glass this winter. Very tidy afterwards.
  
 
       
   Michael Watkinson 
 13/07/2024
 
 
 Trustindex verifies that the original source of the review is Google. We live in a grade 2 listed house with lovely but draughty original sash windows. We’re really pleased with our new secondary glazing: it provides great insulation, can be opened and closed really smoothly and easily, and because the profile is so slender it’s almost unnoticeable. Jonathan explained the different options clearly and showed us models of each type of fitting so we could make an informed choice; the installation was very straightforward; and we really appreciated his care, honesty and good humour at every stage of the process. We would thoroughly recommend this company.
  
 
       
   Emma Pott 
 10/06/2024
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional customer service, quality and communication. We needed to get secondary glazing installed across 4 large bay windows facing a busy road including underneath shutters and you wouldn't know they were there. They look fantastic and the noise reduction has been significant. Jonathan and Louisa were highly profressional and they care deeply about the customer and take pride in the work they do.
  
 
       
   Elizabeth Nicol 
 01/06/2024
 
 
 Trustindex verifies that the original source of the review is Google. Adding to the 5* reviews for Arctic Glaze. We’ve had a fantastic experience with them from start to finish. We first got a quote in Jan 23 but then life got in the way. Louisa was incredibly helpful and understanding when I got back in touch in early 24 to kick the process off again. Jonathon is extremely personable and professional. It’s so clear that he is passionate about what he does and takes huge pride in his work. We live in a grade II listed converted chapel and are delighted with the finish. We’ve noticed the noise reduction immediately and for the first time in the 4 years we’ve been here it’s so nice to not be dreading winter!  Highly recommend!
  
 
       
   Brian Borthwick 
 19/05/2024
 
 
 Trustindex verifies that the original source of the review is Google. We live in a grade 2 listed building and have struggled with heat loss and condensation on our windows.

Jonathan of Arctic Glazing visited us and advised on what he could do to assist us, we were happy with the quote and the secondary glazing was installed as per their quote and on time.

The secondary glazing has already made a noticeable difference in noise reduction from passing traffic and we’ve noticed a marked difference in the warmth in the rooms.

The work looks good, we got a great service from Jonathan from start to finish.

Highly recommended!
  
 
       
   Jason Hendrey 
 05/04/2024
 
 
 Trustindex verifies that the original source of the review is Google. A fantastic service from start to finish with Arctic Glaze, both Jonathan and Louisa were very patient with our questions as it was the first time we owned a listed building. The installation went very smoothly and the quality of the workmanship is fantastic, Jonathan even tidied up after himself which is a rarity these days. Overall we are really happy with the decision to appoint Arctic Glaze to secondary glaze 20 windows in our house and whilst we will see the thermal benefits later in the year we are already benefitting acoustically. Thanks Arctic Glaze for a great customer experience !
  
 
       
   penny Fish 
 19/03/2024
 
 
 Trustindex verifies that the original source of the review is Google. Jonathan Mott and his team were excellent. We had secondary glazing placed for 17 grade II listed windows at Eversden Village Hall , Cambridge and the aesthetic outcome is beautiful. They are really well finished and now makes a huge difference in noise and heat saving. From obtaining the quote, then survey and installation they gave excellent customer service and were professional at all times.   I would highly recommend Arctic Glazing.
  
 
       
   Deacon Linkhorn 
 11/03/2024
 
 
 Trustindex verifies that the original source of the review is Google. Very happy I chose to go with Arctic. Jonathan was very helpful in giving me advice about the pros and cons of all the different options, Louisa was always very helpful with any questions and made the whole process really easy. The secondary glazing has made a huge difference in blocking out noise from outside and the installation was very quick only taking an hour or two. Fully recommend to anyone needing secondary glazing.

Our Latest Secondary Glazing Projects and News

Secondary Glazing creates a quiet office environment

July 9, 2024

We were approached to assist in designing and installing slimline secondary glazing to minimise noise entering through the single glazed aluminium primary windows.

Secondary Glazing Minimises Heat Loss

October 13, 2023

Arctic Glaze have assisted a homeowner by helping them to minimise heat loss and increase thermal insulation for their Grade II Listed Property.

Secondary Glazing: The Ultimate Glazing Solution for Enhanced Energy Efficiency and Noise Reduction

September 13, 2023

Many homeowners are choosing aluminium secondary glazing to improve the acoustic and thermal performance of their home.

We operate across the whole of the United Kingdom, get in touch today.

Secondary Glazing provides enhanced thermal insulation and reduces noise levels by up to 80%. If you’re a homeowner, architect or contractor we can help, our secondary Glazed solutions are designed for all properties including listed buildings. We work across the whole of the UK, please complete the form below to discuss your requirement.

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Reviews from our Customers

Our Latest Secondary Glazing Projects and News

Secondary Glazing creates a quiet office environment

Secondary Glazing Minimises Heat Loss

Secondary Glazing: The Ultimate Glazing Solution for Enhanced Energy Efficiency and Noise Reduction

We operate across the whole of the United Kingdom, get in touch today.

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